Welcome To Zirconhone
You May have some questions. Below are some frequently asked questions and their answers from our customers. If you have any further questions, please feel free to contact us.
How to Place an Order?
You can place an order on our website by following these steps:
Browse the products that interest you and select the items you need.
Click the “Add to Cart” button. After completing your selection, you will be taken to the checkout page.
Log in to your account or create a new account and enter your shipping address and payment information.
Confirm your order information and submit your order.
How much is the shipping cost? How long will it take to receive my goods?
Shipping Cost: Shipping costs vary depending on the total weight of your order and your destination. You can view the specific shipping costs on the checkout page.
Shipping Time: Typically, order processing time is 1 business day, and delivery time is 5 business days. The specific time depends on your location and the logistics company.
Can I modify or cancel my order?
If you need to modify or cancel your order, please contact our customer service team as soon as possible. We will do our best to assist you in modifying or canceling your order before processing it.
How can I track my order?
After your order is shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to check the delivery status of your package on the logistics company’s website.
Can I return or exchange an item?
Yes! You can apply for a return or exchange within 14 days of receiving the item. Please ensure the item is unused and in its original packaging. For detailed refund and return/exchange procedures, please see our return/exchange policy.